Located about 20 miles south of Cancun, in Benito Juárez, Mexico, the Royalton Riviera Cancun Resort & Spa has something to offer every type of traveler. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. It was a corner room, with a private pool, over looking the Hideaway pool. Celebrations And Special Occasions For conference or meeting services, please contact Guest Services or your butler. Down side of the resort was just the beach and water could have less seaweed,but there was a cleaning crew that would try to clear most of the seaweed as best theycould. The celebrated Royalton Luxury Resorts chain is pleased to offer guests an opportunity to enhance their All-In Luxury™ vacation experience when selecting a Diamond Club® package. Looking forward to the improvement in the specialty coffee.More, Dear Domenic SWe heartily appreciate your taking the time to write such a detailed review on our resort Royalton Riviera Cancun. The resort is absolutely beautiful. This resort has a casino. If you are looking to arrange a special event or occasion, please inform the resort before you arrive or contact your butler for Diamond Club™ guests. If you are DC I highly recommend you request her at check in, you won't be disappointed. It is about a 20-minute drive south of the Cancun airport, and 45 minutes from downtown Cancun or the Hotel Zone. 1. Thank you Marianna and Pepe. Communication in other countries is always challenging, I always travel with a little more patience.... when you find good people who "get it" like Blancha it makes life so much better. There were plenty of chairs on the beach, but not umbrellas. This sprawling resort’s got lots to keep you busy. We would go back as a family if the price was the same...I don't think my Husband I would go even in the Hideaway..if it's just t he 2 of us we would go to a Secrets or Excellence..have been to both and love them. Also a lot of great subtleties at the resort like the ice cream shop and the nibbles bar where you can get a quick burger or plate of nachos. Your lovely review constitutes a great motivation for us to keep improving our team work and personalizing our services. Opa was another story and didn't even try to get into Hunter. A five Star Resort and will return next year without hesitation. It is a nice resort with easy walking to the beach, buffet and all amenities. The resort is absolutely beautiful. My only gripe... they need more umbrellas on the beach and in the Royalton section... other all inclusive we have been to have had 1 for every 2-3 chairs. Please see our partners for more details. The infinity pools that look out over the beach are stunning. On top of all that - the buffet in Grande Marche was the best all-inclusive buffet I've ever had with an incredible assortment of foods and chef-made dishes.The bars and liquor selection were exactly what I would have chosen - name brands of alcohol too numerous to list here - but including Crown Royal, Jack Daniels, Stoli, Absolut, Bombay Sapphire, Johnny Walker Red and Black. Book Royalton Riviera Cancun Resort & Spa, Riviera Maya on Tripadvisor: See 14,671 traveller reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Royalton Riviera Cancun Resort & Spa: Butler Service was the best - See 14,401 traveller reviews, 13,572 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. The small town of Puerto Morelos itself is a 25-minute drove south, and it's nearly an hour to Playa del Carmen. The buffet was always full of excellent choices and never had to wait too long to get your food. I refused to play the chair saving game. It has beautiful pools and great restaurants. Service was good. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. 12. Wedding and Honeymoon trip was fantastic! The water is murky and brown in colour. Laundry ServicesLaundry services are available at an additional cost. The rooms were clean andspacious and the beds were very comfortable. Onsite Services• 12 pools and children splash park • Jacuzzi• Spa• 24-Hour Room Service. Welcome to Royalton Riviera Cancun Royalton Riviera Cancun - All Inclusive Riviera Maya. The staff everywhere were wonderful, kind and helpful at all times.WOULD LIKE TO WARN ALL GUESTS THAT THE TIMESHARE PEOPLE WILL HARASS YOU AND LIE TO YOU AND PROMISE YOU EVERYTHING AND WILL NOT LEAVE YOU ALONE. Best resort ever! All 4 rooms were spectacular - 2 of the rooms were double-wide with a large sleeping room and larger living room / dining room / wet bar area. All the bars were great. Beach... yes there is seaweed..alot. I am sure many people feel the same.The best part of this resort is that it is only 15 minutes from the airport. Having the butler service is something special- something new for us. Royalton Resorts All-In Luxury™ Just 15 minutes from the Cancun airport; Unlimited reservation free dining; Modern spacious rooms; 9 restaurants, 13 bars and 1 cafe; Casino; Free WiFi; 24 hour concierge service Royalton Riviera Cancun Resort & Spa: Poor butler service - See 14,480 traveler reviews, 13,642 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. : Royalton CHIC Suites Cancun - See 1,923 traveller reviews, 3,181 photos, and cheap deals for Royalton CHIC Suites Cancun at Tripadvisor. Lots of kids of all ages, no misquotes. With Diamond Club™, you'll receive the following upgrades: Dedicated room locations for Diamond Club™ only The infinity pools that look out over the beach are stunning. The butler service was excellent for booking the restaurants, requesting snacks in the room after a long day in the sun and even helping with a late check out. I loved the shower! The food was amazing. There can be line-ups depending what time you go for dinner, we usually ate later around 9:00 P.M.Service was great in all restaurants and a big thank you to Abraham, Robersio, Lindburgh, Daniel, and many more in the buffet and to the wonderful Ladies (Miriam) at the front reception.Our room was not acceptable in #8108, main floor facing mangrove and workers walking to and from work below our balcony, we did not enjoy that and asked for another room, told nothing else was available, Sunwing Rep. Cecile, managed to find us a room on the 4th floor #8428, same side only higher up, we got this room 3 days later, not much better but we could sit on our balcony. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. Thank you Marianna and Pepe. Thank you Marianna and Pepe. 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. Coffee bar fantastic.... we were right around the corner from it so I went every morning instead of making it in room.8.Time share people relentless. I used it 3 times. PetsPets are not permitted at Royalton Riviera Cancun. The splash pool was the most active the other pools in front of the martini mix a bit more quite. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. The food was amazing. We ate mainly in the main buffet which has everything one could want. We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. Royalton Riviera Cancun Resort & Spa: Poor Diamond Club Butler Service - See 14,669 traveler reviews, 13,802 candid photos, and great deals for Royalton Riviera Cancun Resort & … We made the room do and did not want to move again.This resort has a lot to offer, but the entertainment is lacking, been to many other resorts and all of them had an entertainment area (room) which had seating for a couple of hundred people at least, and RRC has very minimum seating and you have to sit on the cement ledge in front of the stage, this is not acceptable for the $$$ one paid to go to this resort. Beautiful resort. Check prices, photos and reviews. ParkingParking is available at no additional cost for guests of the hotel. Check in was a breeze. When staying at the Hideaway section, guests are permitted to use all facilities within the Royalton Riviera resort. Royalton Riviera Cancun Resort & Spa: Amazing Holiday - Butler Service excellent - See 14,426 traveller reviews, 13,590 candid photos, and great deals for Royalton Riviera Cancun … Communication in other countries is always challenging, I always...We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. We had three 4th floor and one 1st floor ocean side facing rooms in the Diamond Club area (Note: we did not pay for the Diamond Club upgrade package so could not utilize Diamond Club additional benefits which included the pools and bars in our area of the hotel). LADIES Recommended: Dress, skirt, long pants, shoes, capri pants, elegant sandals. The all-inclusive Royalton Riviera Cancun Resort & Spa is a modern property in the popular vacation hotspot of Riviera Cancun. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. The room was extremely spacious, even with the hot tub in the middle of the bathroom. This is not the case. The resort is absolutely beautiful. We were celebrating an Anniversary and the small surprises like the champagne and cake in the room, rose pedals on the bed and in a bathtub full with bubbles and rose pedals -- nice touch. © 2021 Royalton Resorts | All Rights Reserved. Dear tons765We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. We felt the same way about the sea side grill. We managed. Royalton Luxury All Inclusive. Royalton Luxury Resorts introduces Personal Butler Service. We did have to call housekeeping the 1st night to have the sofa bed made up..they were there in 10 minutes.3. Kindly note the hotel is not responsible for loss or damage to vehicles left overnight. See 14,671 traveller reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The a la carte restaurants are all first class. See 14,661 traveller reviews, 14,280 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #18 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Alternatively if you are vegan/vegetarian, have allergies, or other dietary restrictions please notify the resort in advance, in addition to your waiter. Shops & Other ServicesThe lobby offers a small shopping gallery where guests can purchase snacks, refreshments and toiletries or medicine they may have forgotten. We ate at nearly every restaurant which included Italian (excellent lasagna), Mediterranean, Steak (French onion soup, Carpaccio), Japanese (Sushi), TexMex (fish tacos), Mexican (fajitas). Royalton Riviera Cancun has nine restaurants and 24-hour room service. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. We spent every day at the beach... because that was the only place we could find a chair after breakfast. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. Ask the front desk or your Diamond Club™ butler at least 2-days before your departure. 13 The spa.... had one of my top 5 massage!14. We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises and we hope this will not be your last visit. Unfortunately, I couldn't get a good coffee of any type at any of the restaurants. I did not find it smelly, but really didn't want to go in the water but my daughter did. Dear Greg HWe have been honored with your having chosen our resorts for your honeymoon and the fact that you show so satisfied with your experience makes us feel really proud of our site and staff. Having the butler service is something special- something new for us. Ask domenics149 about Royalton Riviera Cancun Resort & Spa, Ask romaga0 about Royalton Riviera Cancun Resort & Spa. See 14,671 traveler reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. Guests rave about the food, which is above average for an all-inclusive resort. We stayed in the Royalton main building and would not pay more for the Diamond Club or the Hideaway, don't think it is worth it. We escorted to our very luxurious and clean room by our butler Mariana. The butler service was excellent for booking the restaurants, requesting snacks in the room after a long day in the sun and even helping with a late check out. Currency/ATM. Royalton Riviera Cancun Resort & Spa: Butler Service is a Must - See 14,314 traveler reviews, 13,518 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Royalton Riviera Cancun Resort & Spa: Amazing Holiday - Butler Service excellent - See 14,361 traveler reviews, 13,560 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa … Prices are the average nightly price provided by our partners and may not include all taxes and fees. Royalton Riviera Cancun - All Inclusive Riviera Maya Royalton Luxury Resorts are the new generation of 5-star resorts offering the ultimate in all inclusive vacations. The design of the entertainment area should have been thought out better. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Wheelchair AccessibilityFor the comfort of guests with mobility concerns, Royalton Riviera Cancun has adapted rooms with appropriate fixtures. Michael a server in the diamond club beach area was awesome and always came by to make sure we were taken care of. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Review tags are currently only available for English language reviews. Thought the food and service at Zen, Grazie, and Agave were great. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. The rooms were clean andspacious and the beds were very comfortable. Check-in/Check-out  Check-in at 3:00pm EST and check-out is 12:00pm EST, however upon request and subject to availability, you may arrange to check in or out at a different time. If you require more information during your stay, please contact the Guest Service Desk. I will definitely be back. Book Royalton Riviera Cancun Resort & Spa, Riviera Maya on Tripadvisor: See 14,669 traveller reviews, 14,281 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Ask Alessandrotucciarone about Royalton Riviera Cancun Resort & Spa, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 7 websites, Margaritaville Island Reserve Riviera Cancun. Dear sbrook4Thank you for your comments regarding our hotel on Tripadvisor.It's a great pleasure to get honest feedback like yours and we heartly thank you for it.Our team is looking forward to welcoming you back.Luxury RegardsFrancisco JorgeGeneral Manager. Royalton Riviera Cancun Resort & Spa: Butler Service is a Must - See 14,462 traveler reviews, 13,633 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. The infinity pools that look out over the beach are stunning. All the restaurants were very good but by far the best was the teppanyaki experience at Zen, a must for anyone staying at this resort. TransportationVisit the NexusTours counter located in the main lobby to arrange transportation or any off-site excursions for an additional cost. Try to stay away from building 8 (mangrove side) as there is a generator building in the back and it is very loud. The resort itself is beautiful and there are a few pools and a long stretch of beach to choose from. Ask Greg H about Royalton Riviera Cancun Resort & Spa, Ask sbrook4 about Royalton Riviera Cancun Resort & Spa, Ask tons765 about Royalton Riviera Cancun Resort & Spa. We thank your compliments to our staff, services, facilities and I hope you give us the honor of another visit pretty soon.Luxury RegardsFrancisco JorgeGeneral Director. Mattress in this room was almost worn out, not sure why. Learn about our Safety-Assured Vacations. It’s right on a palm-backed beach that curves gently around a reef. The infinity pools that look out over the beach are stunning. We'll extend your compliments to our staff and most particularly, to your butlers.It will be a great pleasure to welcome you once again for another memorable vacation.Luxury RegardsFrancisco JorgeGeneral Director. Your All-In Luxury® vacation starts in Mexico’s Caribbean paradise, Royalton Riviera Cancun.Cancun is one of the world’s most popular tourist destinations because of its great fashion and shopping, ecological tours for the more adventurous, fabulous bars and restaurants, world class golf and so much more. We checked in went to get something to eat and then to our room.2. 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