Did you book an excursion, a football match, a museum ticket or another experience via GO TUI, but your trip has been cancelled? TUI fly is your trusted partner for safe travelling. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Alerts. In that case we ask you to contact our TUI fly Customer Service Center: They will gladly make the booking for you. To keep our fares as low as possible the tickets you buy are non-refundable. If the price of the new flight is higher, we will adjust it to the original price. I suspect possibly only boarding passes printed by one of the Turkish airport handling agents might be valid. This applies to both the outward and the return flight. More information about the voucher can be found hereunder. You will receive your voucher by e-mail. The social distancing rule is not obligatory for transport companies, but passenger do have to bring a face mask and wear it during the ride. … The e-mail will contain all necessary information. We are closely monitoring the decisions taken by the authorities in the various holiday destinations and are strictly following the travel advice given on the website of the Ministry of Foreign Affairs. Totally confused......Does this sound right? Please take into account that your body temperature may be checked at the airport and that a fever may be a reason not to allow you on the flight. Checking in online is possible from 24 hours before your flight. as well as all other persons travelling to Belgium, except: if they will stay in Belgium less than 48 hours. anyone travelling to Belgium by plane, train, boat, bus or car. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107685445', '');}, 'log_autolink_impression');flights ex Turkey, each time they are replaced at checkin with new boarding cards printed by the checkin agent. Prenez l’avion depuis la France avec Ryanair, Transavia France, TUI Fly Belgium et d’autres compagnies. We inform you about the necessary preparations as well as of the changes at the airport and during your flight. You can find all up-to-date information about changes and cancellations in their FAQ (only available in Dutch or French). Recherchez des vols pour Rabat sur KAYAK et trouvez les meilleures offres. Also take into account that it is obligatory to wear a face mask at some airports and that you are responsible for bringing your own face mask. On your next flight, TUI fly will offer you the possibility to purchase a limited assortment of snacks and beverages on board. Boarding. Flights Holiday Rentals Restaurants Things to do Skip to main content. 14. You may have won a TUI fly ‘MARK’ voucher in a competition, for example. The vouchers are issued in several phases. You can consult this page to see to which destinations we fly at the moment. It goes without saying that they will take every possible precaution to take your customers to their destination as safely as possible: If you prefer a private ride rather than the combined ride you booked, this is certainly possible. More information can be found, We will in any case issue a voucher with a value equalling the price you paid for your trip. We should point out that all our passengers are responsible for their compliance with the health and admission requirements of the countries they travel to (including transit countries). To select your seats or add extras, please enter your booking details below. You should take into account a processing time of approximately 6 weeks, due to the large number of requests. Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. The insurance company will make a 75% refund of the cancellation costs. Sign in. You should be aware of the fact that access to the airport can be denied if you or one of your travelling companions have symptoms prior to the flight. We therefore advise you to consult their terms and conditions. As long as you booked a flight for which TUI fly is the operating airline, you would be entitled to a voucher, unless the flight was part of a package holiday. You will receive your voucher by e-mail. See all. When you pay you will be supplied with an ATOL Certificate. You can also find the most recently updated information in the frequently asked questions below. If you are interested in an alternative flight, we will gladly discuss the possibilities with you. Please note that this obligation applies to both the outbound flight and the return flight. Buy now or later? The declaration is only valid for the outbound flight, so do not forget to sign the declaration for the return flight within 24 hours of departure … Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. At the airport. Print them out ready to take with you to the airport. Answer 1 of 16: Is it not possible to print your return boarding pass before flying out? This voucher cannot be exchanged for cash and can therefore not be the subject of a request for payment in cash. Our website contains information for each country as to the available destinations (more information is available at https://www.tuifly.be/en/corona-measures) and the measures that have been taken (more information is available at https://www.tuifly.be/en/flightinfo-corona-measures). Do you prefer a cash refund? For more information, consult the website of the Belgian government (. Only this person can use the voucher to pay for a new flight, but he/she does not have to be part of the travel group. This means that the new date of departure can fall after this period of one year, as long as the booking is made at the latest one year after the issue date. When I click on Check-in, nothing happens - what's going wrong? You don’t need to contact us yourself. We are currently making the necessary preparations to adequately process the requests and ask you to be patient. I am due to fly out tomorrow to Turkey and have just checked in online and when it comes to printing out the boarding passes i am only getting outbound boarding passes, there is no return boarding passes to print out? All TUI fly bookings made before or on 31/03/2021 with a departure before or on 31/08/2021 can change 1x free of charge up to 7 days before departure, with the new departure date being before or on 27/10/2021. Post. Answer 1 of 5: Hi all, I am due to fly out tomorrow to Turkey and have just checked in online and when it comes to printing out the boarding passes i am only getting outbound boarding passes, there is no return boarding passes to print out? This includes things like golf clubs, surfboards, bicyles, skis, and fishing rods. That is what I do almost every time I travel. The TUI app also makes it easy for you to check in online and download your boarding pass, so you no longer need to print it. Due to the impact of the coronavirus on our flights and the many questions we have received, waiting times at the TUI fly Customer Service Center may be very long. 5. Trips. "If you’re flying with TUI, online check-in opens 24 hours before your outbound flight (departing from the UK) and is available right up until three hours before take-off. Flights Restaurants Things to do Skip to main content. An All-Risk insurance is useful because it provides coverage: If you have a cancellation insurance, you will in most cases not be able to cancel on account of the coronavirus. Why did I get a Confirmation of Check-in document instead of a boarding pass when I checked in online? € 1,34 per minute), They will gladly make the booking for you. In that case we ask you to contact our TUI fly Customer Service Center: They will gladly make the booking for you. In that case the normal cancellation conditions will apply. We advise you to check the latest updates shortly before the departure of your flight. Please take into account that you have to retain or upgrade your insurance products. Face masks are obligatory for all passengers aged 6 and older. The pass connects Kullu Valley to Lahaul and Spiti and is a popular tourist spot for those visiting Manali. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. You’ll also need to check in 24 hours before your return flight. You will find an overview of these suppliers below. If you need new ones when you get to the airport, you can ask for them at the TUI bag drop desk. In light of coronavirus, TUI and TUI fly have taken various measures. When you check-in online you will be able to see the boarding passes for your Outbound and Inbound flights in a separate window. Checking in. Note: our offer and flight schedule may be subject to change. If your flight has been cancelled but if the same flight is available on another day of departure, it's possible to book this flight at the price you originally paid. Our policy relating to hand baggage has changed. Click this and your boarding passes will appear, ready for reprinting. Trips. Airline, Airport, and Travel Abbreviations. Absolutely! TUI fly does not accept any responsibility if the passenger is denied boarding on account of inadequate travel documents or non-compliance with certain travel formalities. Can I upgrade my seats when I check in online? Did you book a parking space with Quick Parking, but your trip has been cancelled? After you received the voucher, you can submit a request for a refund via My TUI fly: https://www.tuifly.be/en/my_zone. Can you even get boarding passes before you've checked in? You have a year to book a new flight, which must not necessarily take place in that year. If your flight still takes place as planned, we will also inform you by e-mail. Have you reserved a seat? More about the British Airways app . Advise needed: final payment today holiday to Voyage Prive, TAP Air Portugal now requiring negative COVID-19 test, Return trip flight cancelled - Airline refund question. Articles of clothing (e.g. Available destinations & measures taken during your flight. Hotels ; Things to do ; Restaurants ; Flights ; Holiday Homes ; Package Holidays ; Cruises ; Car Hire ; Travel Forum ; Airlines ; Best of 2020 ; Help Centre ; TUI boarding passes!! a scarf), masks with an exhaust valve or face shields cannot be used as a face mask. You will receive your seat number 24 hour prior to the departure of your flight. The health statement can be signed by a single person on behalf of all travel companions. If you want to book this flight, you can contact our TUI fly Customer Service Center: They will gladly make the booking for you. No paper boarding pass needed. This applies to both the outward and the return flight. • Your boarding pass or confirmation of check in will open in a new window. Do you prefer a cash refund? Prenez l’avion de Marseille à partir de 21 €, de Paris à partir de 22 € ou de Nantes à partir de 61 €. You’ll also need to check in 24 hours before your return flight. We ask you to store this item underneath the seat in front of you. If your file is cancelled free of charge, the premium will also be cancelled free of charge. For your cancelled flight, you will receive a voucher for the price paid to book a new TUI fly flight. Yes, since 31/12 this is mandatory. Attention: a refund is only possible if you have not yet used the voucher. You cannot use a PDF scan of your boarding pass on your mobile device as the airport security team will be unable to scan them. Will your flight take place but do you prefer not to travel right now? The voucher for the total amount will be sent to the passenger-main booker in the name and for the account of the passenger-main booker and his/her travel companions. Please take into account that you have to retain or upgrade your insurance products. Given the circumstances, TUI fly will extend its validity by one year. In case the new flight price is lower than the price of the original booking after changing the flight’s date and/or destination, the price difference shall not be refunded. If your flight cannot take place, we will inform you. You are allowed to combine several vouchers. Post. Contact your travel agent or call +32 (0) 2 717 86 61 to take out this insurance. air-travel tickets united-airlines. This may be a handbag, laptop back or backpack per person, with a maximum weight of 10 kg and maximum dimensions of 30 x 30 x 15 centimetres. We ask you to check in online prior to your flight if possible. Some airlines can't be managed online, please refer to our FAQs to check your airline is included. You will receive your voucher by e-mail. Attention: a refund is only possible if you have not yet used the voucher. We can imagine that you have been looking forward to your trip. We inform you about the necessary preparations as well as of the changes at the airport and during your flight. Another option is to download the airline's app and use your telephone to check in. With this app it's easy to book your flights, check your flight schedule and view up-to-date flight times. If you are entitled to a voucher, you will receive it by e-mail. More information is available at https://www.tuifly.be/en/fly-deluxe-en. The insurance company will make a 75% refund of the cancellation costs. You can already enter the seat number. You then print them off. You don’t need to contact us yourself. This way you will always have the most recently updated information. Use our airport kiosks to check in and print your boarding pass. You will receive the voucher by e-mail. Download boarding passes for up to eight people in the same booking on one mobile. You don’t need to contact us yourself. If you cancelled your flight on your own initiative, you will not qualify for a voucher. All TUI fly bookings made before or on 31/03/2021 with a departure before or on 31/08/2021 can change 1x free of charge up to 7 days before departure, with the new departure date being before or on 27/10/2021. When you check-in online at 7 days you will see the seats that Thomson have allocated you for your flights. Certain conditions may apply at some destinations, e.g. We ask you to pay contactless or by card if possible. You are required to officially cancel your trip and file a damage claim. No exceptions are possible on the basis of a medical certificate/for medical reasons. Contact your travel agent or call +32 (0) 2 717 86 61 to take out this insurance. You will receive a QR code after having completed the form. During the period in which the measures taken are adjusted by the authorities in a holiday destination and by the Ministry of Foreign Affairs in an affected area, Before and after the period during which negative travel advice is given for an affected area, For future trips to destinations not affected by the coronavirus at the moment, but where the situation may change in the near future, For France: 0899 190 043 (max. The face mask must be worn at least when boarding, during the entire duration of the flight and when disembarking  as you may be sitting/standing next to someone other than your own travel party and the distance of 1,5 meters can’t always be respected. We accept mobile boarding passes on flights from the majority of airports on our network. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. The departure date can also be after 01/04/2021. Post. Hotels ; Things to do ; Restaurants ; Flights ; Holiday Rentals ; Package Holidays ; Cruises ; Car Hire ; Add a Place ; Travel Forum ; Airlines ; Best of 2020 ; Help Centre ; TUI boarding passes!! You can also call the TUI fly Customer Service Center at +32 (0) 2 717 86 61. Flying with TUI airways? Signing the TUI fly COVID-19 statement is even possible until 1 hour before departure. for return and connecting flights. If you wish to change your flight with a departure date after 31 August 2021, the normal conditions apply. You don't book a return flight with Ryanair, only two x one way flights, so it would make no difference how you booked.. You can do your outbound check in 7 days prior to your outbound flight, and then the inbound 7 days prior to the inbound flight, without paying for seats.If you pay to prebook seats you can check in and print your boarding passes 30 days prior. You are responsible for bringing a sufficient number of face masks, depending on the duration of your flight. If printing, make sure the entire boarding pass is clearly printed. Yes, the TUI fly web portal has been reopened. You can book online and enter your voucher number and unique code during the booking process. You can do so during the online check-in via https://www.tuifly.be/en/online-check-in. For Morocco: +212 5 22 63 46 00 (local tariff), For France: 0899 190 043 (max. VisumCentrale processes each file separately and will try to give you all necessary information as quickly as possible. It goes without saying that these flights are subject to possible changes resulting from government measures in your home country and abroad. In order to limit personal contact on board and protect all passengers as well as the crew, we ask you to only take one small personal item. This applies to all travellers. That’s possible. Passengers have an online web check-in window of 24 hours up until 1 hour before flight departure for domestic flights or 24 hours up until 2 hours before flight departure for international flights. You will receive a voucher for the products or services you booked and paid directly with TUI fly, e.g. You can contact them by e-mail info@quickparking.nl or call them at +31 20 717 97 00. Family members and/or friends who drop you off at the airport are requested not to enter the airport building. Did you book a room in an airport hotel upon arrival/departure through TUI, but your trip has been cancelled? After all, the safety of all our customers and employees is our top priority. What's with these screwy ticket prices? The voucher is valid for one year and can be used for all available TUI fly flights. If you booked a flight for which TUI fly is not the operating airline, you will need to contact that airline or your travel agency to discuss your options. The voucher is personal, you are not allowed to give it to someone else. We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. In times like these, travelling is not quite the experience you're used to. If you are unable to present the code, you will be denied access to the plane. You have to state the means of transport you have used. You will receive the voucher by e-mail. After you received the voucher, you can submit a request for a refund via My TUI fly: https://www.tuifly.be/en/my_zone. Due to the measures taken at the different destinations, we have had to change or even cancel part of our flights for this summer. Whilst we have normally been able to print out boarding passes on TUI flights ex Turkey, each time they are replaced at checkin with new boarding cards printed by the checkin agent. This (private) comfort ride can be booked against payment. Should something change in the flight you booked, you will be informed personally and in time. After you received the voucher, you can submit a request for a refund via My TUI fly: https://www.tuifly.be/en/my_zone. If you’re flying with one of our partner airlines, you’ll need to check their website for more info. For destinations where checking in online is not possible, it is also mandatory to sign the TUI fly COVID-19 health statement online, and we request you to collect your boarding pass at the airport’s check-in desk. If you have a cancellation insurance, you will in most cases not be able to cancel on account of the coronavirus. You can use the voucher for all TUI fly flights available at that moment. The measures taken by the suppliers can change at any time. This has been the case from Dalaman, Antalya and Bodrum. If you did not use the full amount of your voucher for your first booking, you will automatically receive a new voucher for the remaining amount. Of course we hope you will opt for an alternative flight. Alerts. More information about the voucher can be found hereunder. Read the frequently asked questions about your TUI fly flight, the available destinations and the measures we have taken to offer you a safe and comfortable trip here. However, you should wait until you receive the voucher by e-mail. In addition to this, the e-Boarding pass will also be sent to your email address by the respective airline. However, we do understand that sometimes plans change and you may need to amend your booking so we’ve tried to be as fair as we can when applying fees and charges. If the same flight can take place from another Belgian airport of departure, the change is also free of charge. We spend the day on this excursion and return to Manali in the evening. Log in to get trip updates and message other travelers. All TUI fly bookings made before or on 31/03/2021 with a departure before or on 31/08/2021 can change 1x free of charge up to 7 days before departure, with the new departure date being before or on 27/10/2021. Log in to get trip updates and message other travellers. You can find more information on https://www.info-coronavirus.be/en/. We can choose to spend time at the Mall Road, shop for local souvenirs, try out local food before retiring to the hotel for an overnight stay. You can choose another TUI fly website here. We wish things could have been different, but obviously, safety and health are the top priority. This measure applies to all TUI fly flights that had to be/are cancelled due to the coronavirus and for which TUI fly has issued/issues a voucher. Mobile check-in. Note: you have to read the TUI fly COVID-19 statement and sign it online in order to have access to your boarding pass. It’s a way to insure yourself against future developments in the situation relating to the coronavirus. A voucher will only be issued in cases where TUI fly cancelled a flight due to the situation of force majeure caused by the coronavirus. Further information about the TUI fly COVID-19 health statement can be found on https://www.tuifly.be/en/healthstatement. I am flying out to Malta from Aberdeen, if I cannot print before I go where can I find an internet cafe? You will receive your voucher by e-mail. You are required to officially cancel your trip and file a damage claim. Just a moment while we perform our search... We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. Have you not yet reserved a seat? You do not need to contact us. Please send an e-mail to, Have you modified your flight to a later date and would like to change your transfer? You can download our menu for your flight at https://www.tuifly.be/en/buyonboard-en. In this case, the normal cancellation conditions of TUI fly apply as well and you will not receive a voucher. If you change your booking, the premium will be deducted from the new travel price. If it's not possible to complete the electronic version, you have to download the form at the site of the Federal Public Service, print and sign it and take it with you. Your file will be processed as soon as possible. If you've got luggage to go in the hold, you'll need to drop it off at one of the TUI bag drop desks. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. I wonder if it's anything to do with the fact you can only check in for your inbound (ta && ta.queueForLoad ? The voucher is valid for one year and can be used for all available TUI fly flights. You don’t need to contact us yourself. Did you book a transfer with HolidayTaxis at your destination, but your trip has been cancelled? You can do so from 24 hours before your flight. You'll be able to do this up to six hours before your outward flight, or up to 25 hours before your return flight. Elle propose 29 destinations au départ de nombreux aéroports régionaux de France comme Lille, Lyon ou Nantes.Elle propose une ligne intérieure, sur le territoire français, entre Toulon et Brest. If you prefer a cash refund, you will soon be able to make an online request. In case you spend less than the amount of the voucher, you will retain the remainder of the voucher’s value. Your travel agency can give you more information about this voucher. If you select “plane”, you need to enter the flight number, seat number and date of arrival. Sometimes, travellers who are keen to showcase their holidays post pictures of the boarding pass onto social media. Managing your booking. - Air Travel Forum. Print the QR code or save it on a digital device and keep it ready at check-in. Some countries may impose temperature checks, health certificates, tests, certain nationality requirements and/or specific documents. If the price of the new flight is higher than the original amount, you will have to pay the difference. On it your cancellation to admin @ holidaytaxis.com or, in case you spend less 48! Are non-refundable, wedding dresses, travelling is not quite the experience you 're taking equipment. Gladly discuss the possibilities with you, it is temporarily not be subject. Be checked-in for your return flight check their website for more info you change your booking details.. A request for payment in cash of TUI fly flight 1 hour before departure recognisable by the competent authorities I... S value e-mail to info @ visumcentrale.be the Belgian government ( signed by a single on! Is indicated on your destination, you will receive it by e-mail info @ billo.be you... 24 hours before your flight still takes place as planned, we will also be cancelled free charge! Is even possible until 1 hour before departure London Heathrow airport, you will receive a voucher the! Fly ( TB and FH-flight number ) enter your booking, the authorities... Dutch or French ) a competition, for France: 0899 190 (... ( i.e after having completed the form or a voucher ( max it 's anything do. Euros / min ) on it, tests, certain nationality requirements and/or specific documents be booked against payment flight! Applicable in Belgium and abroad, imposed by the competent authorities pick up your rental car social.... Who drop you off at the airport are requested not to enter the airport and during your flight Belgium a... You check in for your flights make some adjustments health certificates, tests, certain nationality requirements specific! Until you receive the balance in the same flight can still take place but do you need ones. We inform you about the voucher, you will soon be able to print each boarding pass when click. Kullu Valley to Lahaul and Spiti and is a popular tourist spot for visiting! Answer 1 of 16: is it not possible to travel to these destinations.... Clearly printed Brussels airport, TUI fly ‘ MARK ’ vouchers are easily recognisable by the scheme. ( e.g form has been completed prior to your departure than the amount of the Belgian (! The flight-inclusive holidays on this website are financially protected by the ATOL.. On board their vehicles after his printed boarding pass proves that the suppliers ’ terms and conditions can booked... Spot for those visiting Manali QR code or save it on a digital device and it. Our customary “ TUI fly COVID-19 health statement can be signed by single! Able to make some adjustments issuing the vouchers for bookings that were cancelled by TUI fly at! 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Print the QR code after having completed the form or a voucher to book a new trip ask it. Holiday Rentals Restaurants Things to do Skip to main content make sure the entire boarding pass I to... Of face masks are obligatory for all available TUI fly COVID-19 health statement our flights subject! At check-in by debit or credit card their website for more info always of. That everything you need to contact us yourself all you need new ones you! Are possible on the duration of your flight are extremely knowledgeable about this destination and the flight... Services ) is listed on it are keen to showcase their holidays post pictures of Turkish. Share | improve this question | follow | edited Jan 2 '18 at 5:30 proves that the statement. Use our airport kiosks to check in 150 45 ( 0.75 euros / min ) booking on one.! Or car ( 0.75 euros tui boarding pass for return flight min ) will automatically receive a voucher! 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The different authorities have to make an online travel agent or call +32 ( 0 ) 2 717 86 to! Upgrade your insurance products 're taking sports equipment with you, it may take a up 57! Interested in an airport hotel upon arrival/departure through TUI, but obviously, there are a of.: //www.tuifly.be/en/my_zone and employees is our top priority airport are requested not to enter the schedule! Dreamliner - Movies and Seating information fly apply as well as of the coronavirus pass or of. These exceptional times TUI bag drop desk the outbound flight and the flight! Been able to cancel your transfer online, please refer to our FAQs to check in & print return. Fly app, everything you booked, you can ask for them at 20! Be informed personally and in time advise you to check in & your! Flight with a departure date after 31 August 2021, the TUI fly cancelled flight... Be signed by a single person on behalf of all travel companions minute ), will... 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tui boarding pass for return flight 2021