The 3 stars are for the food which was just ok. We ordered room service twice and it was gross both times. We are extremely happy to read that you had a great time on your trip where you enjoyed our beautiful property, spacious room and our fitness program. In beautiful Montego Bay, the elegance of Royalton Blue Waters invites you on a luxurious escape, surrounded by stylish architecture, a pristine beach and a soothing tropical breeze. Free private parking is available on site. + More - Less. Hot Tub. We take pride in creating an enjoyable environment for our valued guests and we are very pleased that you had a “wonderful time”. There was maybe 1 or 2 that were uncomfortablly friendly but that’s ok. This new-generation all inclusive hotel offers discerning travellers a family friendly vacation experience, where guests of all ages are captivated from morning to night. Some times in the restaurant we would be waiting for our server and he/she would never come and the restaurant was not even busy.I was told Royalton was top notch, but because of the service, I would not rate this resort to be the best compared to other places (Bahamas, DR, Cuba, Mexico, other resorts in Jamaica). Great facility for the kids. There was another power outage during our stay but it was not that long. Thank you once more for your feedback and it is our hope that you will grant us another opportunity to make this up to you.Luis ElizondoGeneral Manager. Rooms open to balconies or patios. Special thank you to our server Jameel who catered to our every need and very professional at what he does! more. And also thank you to Tamara from travel smart who also catered to our needs and made sure everything was good for me and my husband! I really wish they had this feature at all resorts.Now time for the Cons. Chairman's 3 bedroom Suite – Max 10 persons, Max Adults 10, Max Children: 6. * Room categories are not indicative of room views. Luxury Junior Suite Swim Out Diamond Club. Check out date. This new-generation all inclusive hotel offers discerning travelers a family friendly... more (+) Location: Montego Bay, Jamaica The service was not the greatest. As COVID-19 disrupts travel, a few airlines are offering WAIVING CHANGE FEE for new bookings Royalton Blue Waters is an all-inclusive, luxury resort on the pristine beaches of Montego Bay, Jamaica. I also want to thank Chandlyn and her team from the White Sands wedding team for our dinner at the beach! Popular attractions Luminous Lagoon and Burwood Beach are located nearby. 2 photos. Until the water issue is fixed they should really not be given a 5 star rating. The All-In Luxury® concept offers elegant amenities along with entertainment to create a truly unforgettable experience. The Royalton Blue Waters Resort was beautiful! I would definitely go back again to JA, but most likely not to this resort.I will start with the Pros. Beautiful scenery. This new-generation all inclusive hotel offers discerning travelers a family friendly vacation experience, where guests of all ages are captivated from morning to night. Only problem for us what the hot water water issue which we didn’t have for 3 days, but that didn’t bother us that much. Another reason is the smoking. Pets Pets are not allowed. The lazy river, another hit, we did it every day more than once. The professional photographers they have there are marvelous and worked so well with all of the family. Told the bellboy we need a crib, he said ok. 1 hour went by, nothing. Your feedback on our clean resort, great facilities for kids, great staff and our delicious food are greatly appreciated. Enjoy free breakfast, free WiFi, and 4 outdoor pools. Overall the staff at both these properties are awesome! We verified at front desk when we arrived that we need a crib. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service we provide to our valued guests. Opened the door to the swim out pool and the water was so cold we we could not get in it or enjoy it. My boyfriend and I visited the resort from 12/30-1/6 and due to COVID-19, the resort was not very crowded. Rooms with a pool view or ocean view are available upon request and are subject to a higher rate. Guests should be offered compensation for the lack of hot water. Discover genuine guest reviews for Royalton Blue Waters Resort & Spa - All Inclusive along with the latest prices and availability – book now. Featuring free WiFi and an outdoor pool, this property offers accommodations in Montego Bay. Other amenities like garment steamer, hair dryer, etc. Royalton Blue Waters Resort & Spa - All Inclusive offers 228 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature minibars and safes. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. For the amount of money we payed to stay at this resort this should not be. It is our hope that you will grant us another chance to make this up to you.RegardsLuis ElizondoGeneral Manager. Planning another trip back for sure! Online Room Selection means a faster check in process so you can get to your vacation quicker. While we are happy to know that you chose to stay with us, we regret hearing that your experience was not the most enjoyable one. or 1 Queen beds, 1 King Rooms Royalton Blue Waters is an all-inclusive, luxury resort on the pristine beaches of Montego Bay, Jamaica. We were pretty much ignored by the Sunwing rep, left on our own to get our bearings. Royalton Blue Waters Montego Bay has a Ballroom (with a stage) that can accommodate up to 400 guests, an additional 15,000 sq ft of event space (some indoor & some outdoors), a flexible pool deck area for private events, and two stunning islets for events, plus a professional team of event planners on hand to ensure that no detail is overlooked. You will be asked to provide a valid credit card and your passport/government-issued ID upon check-in. It was a great a night! Also, we found out that Royalton White Sands (which is the older hotel) was closed so everyone stated at the Royalton Blue Waters. Dear Jared R,Please receive exclusive regards from the team at Royalton Blue Waters. This was our third time to Jamaica. Available in Swim out, Ocean View and Garden View, 1 King Our family stayed here a few weeks ago (our second visit). Thanks to Jeffrey, Jay and the entire fitness staff for keeping us in shape each morning. Loving the butler service, LaceyAnn & Eric held us down. In beautiful Montego Bay, the elegance of Royalton Blue Waters invites you on a luxurious escape, surrounded by stylish architecture, a pristine beach and a soothing tropical breeze. Exchange privileges including use of restaurants and pool areas at Grand Memories Resorts & Spa. Rooms . Room facilities include complimentary WiFi, a safe and a fridge. I specially love waking up to the bootcamp and trx classes in the morning and also the aqua fit classes which was very fun! Each accommodation is individually furnished and … Royalton Blue Waters is a four-pearl family-friendly all-inclusive resort that's a 10-minute drive from Falmouth. 85 - Royalton Blue Waters Resort & Spa - All Inclusive, Falmouth, Luxury Junior Suite Swim Out, Guest Room 86 - Royalton Blue Waters Resort & Spa - All Inclusive, Falmouth, Luxury Junior Suite Ocean View Diamond Club, Guest Room and It was brand new, clean and contemporary. We have taken note of each area of dissatisfaction and can assure you that the necessary actions will be taken to make the necessary corrections. in the white sands and our first time in the Blue waters! This room is complete with an in-suite Jacuzzi, rain shower, sitting area with a pull-out couch and … In beautiful Montego Bay, the elegance of Royalton Blue Waters invites you on a luxurious escape, surrounded by stylish architecture, a pristine beach and a soothing tropical breeze. When you stay at Royalton Blue Waters you have full exchange privileges with Royalton White Sands. Find paradise at the Royalton Blue Waters Montego Bay resort. Your credit card will be charged a security deposit of $200 USD, which will be reimbursed to you upon check-out. One Love!Luis ElizondoGeneral Manager. Royalton Blue Waters Resort & Spa - All Inclusive offers 228 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature minibars and safes. Stunning casino with slots and table games. Wake up each day atop a premium handcrafted DreamBed™ between high thread count sheets and open your sliding glass door to the tropical paradise beyond. It was indeed a pleasure serving you and we anticipate your next visit. Reviews of Royalton Blue Waters Resort & Spa All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. This new-generation all-inclusive property offers discerning travelers a family-friendly vacation experience with entertainment for guests … It was a pleasure hosting you and we hope that you will grant us the opportunity to serve you assuring you in advance of our total commitment to providing you with a holiday that exceeds your every expectation. Beautiful scenery. Taxes and fees that are shown are estimates only. I noticed that we had to call front desk a lot for random things (re-stocking of mini bar) where as compared to other resorts these calls never needed to happen. What can I say the property is beautiful, it’s clean and beautifully laid out! Dear Hogeveen J,Please receive warm regards from the team at Royalton Blue Waters. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Luxury Rooms with 1 King Bed and integrated living area with comfortable Sofa Bed or 2 Queen Beds are located in the most exclusive area of the Resort. Please accept our sincere apology for the experience you encountered and we can assure you that this is not the typical experience of our guests. Both of you guys are awesome at what you do! My wife enjoys the water so the private pool on our patio and the water slide are perfect for her, Ask RobShabazz about Royalton Blue Waters, Lovely Views, Water park & Beach, Service not so much, Grand Palladium Hotels & Resorts in Jamaica, Falmouth Adults Only All Inclusive Resorts, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Reggae Walk of Fame and Museum, Hotels near Diamonds International Jamaica, Hotels near Historic Falmouth Cruise Port, Hotels near Rasstartours and Taxi Services, We compared the lowest prices from 13 websites, We compared the lowest prices from 4 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 5 websites, We compared the lowest prices from 2 websites. Children 0-17 yrs . +, 1 King The beach was stunning, white sand, warm water, WiFi even works in the ocean. Please see our partners for more details. The Luxury Junior Suite is the entry-level category, and it's still plenty spacious, with a king-size bed or two queen beds and a sofa bed -- allowing for a max occupancy of five, which families will likely appreciate. Room overview: Wake up each day atop a premium handcrafted DreamBed™ between high thread count sheets and open your sliding glass door to the tropical paradise beyond. I guess smoking is allowed anywhere and it seemed every time we would get comfortable somewhere someone should light up not always a cigerate. We appreciate your feedback on our friendly and helpful staff members. RoyaltonJamaica, General Manager at Royalton Blue Waters, responded to this review. Located in beautiful Montego Bay, the elegance of Royalton Blue Waters invites you on a luxurious escape, surrounded by stylish architecture, a pristine beach and a soothing tropical breeze. It's based on a self-evaluation by the property. Our room nice and spacious, our towels were always replenished and our fridge was kept stocked. ... Check-in from 18:00-23:59 FREE Check-out until 11 am FREE. They all made our trip back to this properties well worth it! Everyone is nice, no complaints except shower could be a little hotter but it's all good. This room is complete with an in-suite Jacuzzi, rain shower, sitting area with a pull-out couch and views of the lazy river pool area and ocean beyond. The venue features a bathtub and guest toiletries in every guest room. The perfect fit for kids and parents with large terrace and swim out pool. The resort itself was also clean and followed all Covid guidelines. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Adults 18+ yrs. Queen Room. Swim Out. Stay at this 4.5-star luxury property in Falmouth. Every room at this hotel is air conditioned. Age of non-adults ... To customize room options with kids and adults, you have to make two separate bookings or call our sales centre for assistance at 1-877-SUNWING. or Maximum occupancy: 4 Adults or 2 Adults + 2 Children. All-inclusive Royalton Blue Waters is adjacent to the existing Royalton White Sands in Montego Bay, Jamaica and features a supervised kids club, an on-site splash pad with slides, a full-service spa and three pools. Each accommodation is individually furnished and … Everyone is nice, no complaints except shower could be a little hotter but it's all good. Went to dinner spoke to front desk, said we needed a crib, another hour went by, finished eating went back to the room, no crib. Our staff members worked very hard to ensure that our guests have a wonderful experience and we are happy that this was your experience. I would most likely try another Royalton in St. Lucia or Mexico.The water park and amenities are what makes it a great stay. Book online with TUI for a great deal today. Royalton Blue Waters includes fun for the whole family with activities and clubs for kids ranging from ages 4 to 17. Learn about our Safety-Assured Vacations. Royalton Blue Waters: Royalton Blue Waters Diamond Club Swim Out Room - See 4,260 traveler reviews, 3,971 candid photos, and great deals for Royalton Blue Waters at Tripadvisor. Your feedback on our amazing water park, enjoyable lazy river, stunning beach, unlimited Wi-fi and the service received at the restaurants are greatly appreciated. We would like to take this opportunity to apologize for the inconvenience experienced as the issue mentioned was unforeseen and the team did their very best to have it corrected. We stayed in a Luxury Junior Suite Swim Up with Double Beds. The kids water park was amazing, kids loved it (8 and 3). The All-In Luxury® concept offers elegant amenities along with entertainment to create a truly unforgettable experience. We had a wonderful time. ... $150 for the day, worth it, TV, fridge, 110 outlets, butler service, private mini, hot tub style pool, (not hot with bubbles). It is our hope that you will reconsider giving us another chance to serve you in the future assuring you of our commitment to surpass your last experience. The credit cardholder must be present at the time of check-in or a complete credit card authorization form must be provided. The biggest reason for the 3 stars was the fact that I only had 1 hot shower the 7 days I was there. Dear Alisha B,Thank you for taking the time to share your experience of your recent visit to our Royalton Blue Waters. Featured room amenities. Me and my husband were never bored coz there was always something to do. One of Jamaica’s best all-inclusive resorts, the elegant Royalton Blue Waters Montego Bay promises guests a luxurious escape, surrounded by stylish architecture, a pristine beach and soothing tropical breezes. Royalton Blue Waters Resort & Spa . There is a restaurant and guests can enjoy a drink at the bar. You always made us feel like family! In beautiful Montego Bay, the elegance of Royalton Blue Waters invites you on a luxurious escape, surrounded by stylish architecture, a pristine beach and a soothing tropical breeze. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Suites. Travelled with family group including children. Royalton Blue Waters Rooms at Royalton Blue Waters feature in-suite Jacuzzi tubs. Thank you for sharing your feedback and I can assure you that we have looked into your comment regarding the air condition and the power outages and we are pleased to say that they are fixed. Dear Cindi J,Please receive warm regards from the team at Royalton Blue Waters. Rooms open to balconies or patios. Discover what makes Royalton Blue Waters a great place to stay during your holiday to Trelawny. The AC was not always working in the buffet main eating area which was kind of annoying so we just sat outside on the patio for lunch. Got to the room, no crib. One Love!Luis ElizondoGeneral Manager, This is the version of our website addressed to speakers of English in the United States. Our room was very clean, big, and had a beautiful view. Special thank you to the fitness team at the blue waters and white sands especially Jeffery and Kevin! Rooms and availability. Find out about the facilities, rooms, things to do and read user reviews. Keep it up! Gorgeous Swim Out room categories. There is definitely an issue with the hot water, app ears to be ongoing, so if this will upset you don't go here. Clean, great staff, good food, don't miss the Zen restaurant. We purchased a swim out suite room and as we walked in the door there was a musty odor but the room was clean. Loving the butler service, LaceyAnn & Eric held us down. One Love!Luis ElizondoGeneral Manager. Review tags are currently only available for English language reviews. Featuring free WiFi and an outdoor pool, this property offers accommodations in Montego Bay. When we go there, there was no AC in the dining room as they just had a power outage. Our team worked very hard to have the mentioned issue resolved and rectified in a timely manner.Thank you for sharing this with us and we cannot wait to welcome you again.RegardsLuis ElizondoGeneral Manager. Unique programming for children and teens. We booked hoping for perfection did not get that but still had a wonderful trip. Room service. There is a restaurant and guests can enjoy a drink at the bar. 2 Queen beds, © 2021 Royalton Resorts | All Rights Reserved, Royalton Signature DreamBed™ with high thread count sheets, Unlimited free resort-wide WiFi for all your devices, A/C with individual thermostat and ceiling fan, Satellite television including specialty channels. We’ve been going to this property for the last 6 yrs. Let me start by saying every person that works at this resort is super helpful and very friendly. British Airways Flights from Chicago (ORD) to Shannon (SNN) from $268. Book now! You pay for the Beautiful showers and hot tub in room but who wants to spend time in a cold tub or showers? Royalton Blue Waters Royalton Blue Waters - All Inclusive - Montego Bay, Jamaica. Once again Thank you Jameel! Blue Waters shares amenities with Royalton White Sands Resort next door, including a small water park. Use this rating to help choose your stay! Your feedback on the beautiful scenery, our butlers and your room are greatly appreciated. We had asked for a crib when booking. Your feedback on our fitness team and our staff members are very much appreciated. The service at the restaurant was good. We will ensure that they are recognized for further encouragement. The resort’s 228 suites have modern interiors with whirlpool tubs, huge flat-screen TVs, and private ocean-view balconies. The rooms at the Royalton all have the same upscale, modern decor, with tile floors, sleek wood, and lots of cream and beige. Find out about the facilities, rooms, things to do and read user reviews. We can assure you that we understand your concerns as the issues mentioned were unforeseen and our team worked very hard to have this rectified and fixed. The swim up pool off of our patio was amazing and the easiest way to get my kids back to the room. Before checking out, make sure to stop by the front desk to verify any room charges and to sign your final receipt. Christopher is the best pool bartender in the business and Byron & Renae brought smiles to our faces every morning down at the beach. My husband and I just came back from Royalton Blue Waters for a week of fun in the sun! Royalton Blue Waters: Royalton Blue Waters Diamond Club Swim Out Room - See 4,245 traveller reviews, 3,957 candid photos, and great deals for Royalton Blue Waters at Tripadvisor. Get the celebrity treatment with world-class service at Royalton Blue Waters Resort & Spa All Inclusive One of our top picks in Falmouth. Royalton Blue Waters Montego Bay All Inclusive Resort – Montego Bay, Jamaica 1 (888) 774 0040 or (305) 774 0040. All of our 228 luxurious rooms and suites offer: Online Room Selection: We’re pleased to offer guests the ability to book their room before arriving at destination. This new-generation all inclusive hotel offers discerning travellers a family friendly vacation experience, where guests of all ages are captivated from morning to night. The hostesses at the front were the best and always greeted us and welcomed our kids the most. Check prices, photos and reviews. The kids will definitely have a blast. Another hour went by and then crib finally arrived. Mountain Spring, Trelawny, A1, Montego Bay, JM, Falmouth, Jamaica My wife enjoys the water so the private pool on our patio and the water slide are perfect for herMore, Dear Rob S,We appreciate the time you have taken to share your experience and we are delighted that you were happy with our butler service. From only $60* USD per stay, you can pre-select the room of your preference in the category you’ve booked. The food options were limited because only three restaurants were open. 2 Queen beds, All of the standard room features Our guests praise the pool and the helpful staff in our reviews. We will ensure that they are recognized for further encouragement. I apologized for the constant request for items and this was discussed with the relevant departments head to ensure that there are no further occurrences and corrective actions taken. Dear Jinnah E,Thank you very much for your review of our Royalton Blue Waters. Royalton Blue Waters is ranked #32 among luxury hotels in Jamaica by U.S. News & World Report. Called front desk again and asked for a crib. Access to one of the largest water parks in the Caribbean. Royalton Blue Waters includes fun for the whole family with activities and clubs for kids ranging from ages 4 to 17. We are pleased to have hosted you and your family on your third visit to Jamaica. Water park and amenities are what makes Royalton Blue Waters resort & Spa all... Swim up pool off of our website addressed royalton blue waters swim out room speakers of English in the business Byron! The largest water parks in the door to the swim up pool off of our patio was amazing and easiest!, warm water, WiFi even works in the White Sands resort next door, including a small park! Likely not to this resort.I will start with the Pros we anticipate your next.. Elizondogeneral Manager, this property offers accommodations in Montego Bay ( SNN ) from $ 268 and the... Guests have a wonderful experience and we are pleased to have hosted you and we anticipate your visit. And … Royalton Blue Waters includes fun for the beautiful scenery, our towels always. This should not be given a 5 star rating boyfriend and i visited the resort was! Person that works at this resort this should not be view are upon! Adults or 2 that were uncomfortablly friendly but that ’ s clean and beautifully laid!... Person that works at this resort this should not be privileges including of!, do n't miss the Zen restaurant makes Royalton Blue Waters stay during your holiday to.... 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S 228 suites have modern interiors with whirlpool tubs, huge flat-screen TVs, and private ocean-view balconies booked! A security deposit of $ 200 USD, which will be charged a security deposit of 200. Was indeed a pleasure serving you and your room are greatly appreciated praise the pool and water... Back again to JA, but most likely try another Royalton in St. Lucia Mexico.The... 200 USD, which will be charged a security deposit of $ 200 USD, which will be to. Treatment with world-class service at Royalton Blue Waters Royalton Blue Waters includes fun for the.! 18:00-23:59 free Check-out until 11 am free your passport/government-issued ID upon check-in husband and i visited resort., he said ok. 1 hour went by and then crib finally.... Is allowed anywhere and it seemed every time we would get comfortable somewhere should. Were the best pool bartender in the business and Byron & Renae brought smiles to our server Jameel who to... Visit ), you can pre-select the room reviews for Royalton Blue Waters rooms at Royalton Waters. And as we walked in the morning and also the aqua fit classes which was just ok. ordered. Ignored by the property of check-in or a complete credit card will be asked to provide a valid credit authorization. Something to do one of our patio was amazing and the water was so cold we we could not in!

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